tk2220 Terms and Conditions

1.1 Definitions and Parties

In this document, "Platform" refers to the tk2220 website, mobile site, and all associated digital services. "User" or "you" refers to any person who has registered on or is using this platform.

tk2220 ("we", "our") is an online gaming platform that provides casino games, slots, cricket betting, and live gaming services in the Bangladesh market. These terms and conditions are governed in accordance with the laws applicable in Bangladesh.

1.2 Right to Modify Terms

tk2220 reserves the right to change, amend, or update these terms and conditions at any time. Continuing to use the platform after any change means you have accepted the revised terms. For significant changes, we will endeavour to send a notification to your registered email address.

2.1 Age and Eligibility Requirements

To open an account and use the services on tk2220, you must be 21 years of age or older. Use of this platform by anyone under the age of 18 is strictly prohibited. tk2220 may request identity documents to verify age.

• Minimum age for registration: 21 years
• You must register with accurate and valid information
• A person may operate only one account
• You must use your own name and your own bank or mobile banking account

2.2 Account Security and Responsibility

It is your responsibility to keep your tk2220 account password and login details completely confidential. Sharing login details with third parties is prohibited. If you suspect unauthorised access to your account, notify our support team immediately.

You will be held responsible for all activity conducted through your account, unless it is proven that the account was hacked and you notified tk2220 in a timely manner.

2.3 Account Closure or Suspension

tk2220 may temporarily suspend or permanently close an account for any of the following reasons:

• Providing false or misleading information
• Operating multiple accounts
• Fraud, system manipulation, or misconduct
• Abuse of bonus terms
• Threatening or disrespectful behaviour towards other users

3.2 Transaction Verification and KYC

tk2220 follows a Know Your Customer (KYC) process to ensure secure transactions. For large withdrawal amounts, a copy of a national identity card or passport may need to be submitted. All information is kept secure through SSL encryption.

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement to receive this bonus is 15 times (15x).

• Example: Deposit ৳1,000 and get a ৳1,200 bonus — total balance ৳2,200
• Example: Deposit ৳18,000 and get the maximum ৳10,000 bonus — total balance ৳28,000
• Bonus funds cannot be withdrawn before the wagering requirements are met
• After receiving a bonus, it must be used within the specified time period
• A user will not receive the welcome bonus more than once

4.2 Wagering Requirements

Wagering requirements mean that the bonus amount must be used as bets a specified number of times before becoming eligible for withdrawal. For the welcome bonus, this rate is 15 times. Some games may contribute partially or not at all towards wagering calculations — contact live chat for details.

4.3 VIP and Cashback Program

tk2220 has four VIP tiers. Weekly cashback is provided at each tier:

• Bronze — up to 0.4% weekly cashback
• Silver — up to 0.8% weekly cashback
• Gold — up to 1.1% weekly cashback
• Platinum — up to 1.5% weekly cashback

VIP tier advancement depends on your gaming activity. Cashback funds are credited directly to your account.

4.4 Bonus Abuse

Any form of abuse of bonus terms, such as collecting bonuses through multiple accounts or attempting to meet wagering requirements by artificial means, is strictly prohibited. If such activity is detected, tk2220 reserves the right to cancel the bonus and suspend the account.

5.1 Gaming Service Terms

tk2220 provides slots, live casino, cricket betting, and other gaming services. All games are operated on the basis of fair play principles. RNG (Random Number Generator) technology is used to determine game outcomes.

• If a connection is lost during a game, the result will be determined according to saved data
• Wins obtained due to a bug or error in the game software may be voided
• Betting limits are displayed on screen and must be followed
• Users can set their own betting limits

5.2 Cricket and Sports Betting

For cricket betting, there are opportunities to bet on BPL, IPL, T20 World Cup, ICC events, and other international tournaments. Betting results will be determined in accordance with the official scoreboard.

If a match is cancelled or abandoned, the betting amount will be refunded, unless a specific betting market has separate terms. Odds are subject to change for live betting.

5.3 Prohibited Activities

The following activities are strictly prohibited on the tk2220 platform:

• Playing games using automated software or bots
• Any attempt to manipulate game outcomes
• Match fixing or betting using insider information
• Using this platform for money laundering or illegal financial activities
• Claiming bonuses or promotions through fraudulent means

6.1 Data Collection and Use

Personal information provided at the time of registration, such as name, email, and payment details, is used solely for the purpose of providing services. tk2220 does not sell your information to third parties. For more details, please see our Privacy Policy page.

6.2 Cookies and Tracking

tk2220 uses cookies and similar technologies to improve the user experience and ensure the security of the platform. Using the site means you are consenting to the use of cookies.

7.1 Mindful Gaming

tk2220 believes that gaming should be a recreational activity. We encourage all users to play within their own limits. Gaming can be addictive — please remain aware of this.

• Set your own weekly or monthly betting budget
• Avoid placing bets impulsively to recover lost money
• Prioritise spending time with family and friends
• If you feel you have a problem, seek professional help

7.2 Self-Regulation Tools

tk2220 provides various self-regulation tools for users. You can set deposit limits, betting limits, or time limits if you wish. There is also a facility to temporarily close your account (Self-exclusion) if needed. For more information on this, please see our Responsible Gaming page.

8.1 Limitation of Liability

tk2220 is not responsible for the following:

• Game or betting losses due to internet connection disruption
• Losses caused by the user's device or software problems
• Delays in third-party payment processing
• Force majeure events such as natural disasters or government orders

tk2220 is always committed to ensuring a safe and reliable platform. Our team works around the clock to resolve any technical issues promptly.

8.2 Dispute Resolution Process

In the event of any dispute or complaint, please first contact our 24/7 live chat support. Our team provides assistance in Bengali and works to resolve issues as quickly as possible.

If your issue is not resolved via live chat, send a detailed complaint by email to ([email protected]). We will endeavour to resolve your complaint as quickly as possible after receiving it.

8.3 Applicable Law

These terms and conditions will be governed and interpreted in accordance with the applicable legal framework. Any dispute between both parties will first be sought to be resolved through discussion. If a resolution cannot be reached through discussion, the applicable legal process will be followed.